The customer approached us to assist them with the growth of their debt review service. In our assessment, we identified that we would aid them in building a new website, which will allow online debt review applications and optimization of lead capturing.
Also, a social media strategy that drives a long-term goal of sales growth, was identified.
We also realized that we need to modernize the paperwork they send to their customers and that it should be easier to understand and that it needs to have a much more professional look and feel.
We also discussed lead management, after the lead has been obtained. We identified that we could develop a CRM system from the ground up that manages all aspect of their clients.
We built a new website that is modern and professional. Its main focus is the debt review savings calculator that is featured on the homepage. The calculator grants visitors to instantly receive an estimation of how much they can save. There is also an online application facility that allows them to immediately capture all the details they require; this ensures that leads they receive, are of high quality and that their further processing is fast and efficient.
Our expert social media strategy has been implemented and community feedback has been great.
We redeveloped their paperwork, this was done with modern forms that can be digitally led and signed. They even do the required calculations automatically.
The CRM system has been developed to ensure maximum efficiency across the entire organization’s life cycle.